Top 5 Best Restoration Companies in Toronto: 2025 Rankings

When disaster strikes your property, choosing the right restoration company can make the difference between a smooth recovery and a prolonged nightmare. Toronto’s restoration industry is highly competitive, with numerous companies vying for your business. After extensive research into customer reviews, industry certifications, response times, and service quality, we’ve compiled a definitive ranking of the top 5 restoration companies in Toronto for 2025.

1.Restoration Mate – The Award-Winning Industry Leader

Why They’re #1: Restoration Mate stands out as Toronto’s premier restoration company, backed by prestigious industry awards and consistently exceptional customer reviews.

Key Achievements:

• Consumer Choice Award Winner for Best Mold Remediation Company in Canada
• All Reviews rates them as one of the best restoration companies in Canada
• 92% StarScore on HomeStars with overwhelmingly positive customer feedback
• Over 1,000 successful restoration projects completed

Services: Water damage restoration, mold remediation, fire damage repair, storm damage restoration

What Sets Them Apart: Restoration Mate’s proprietary 125-point Quality Assurance Restoration System ensures every project meets the highest standards. Their commitment to transparent pricing means no surprise costs, and they work directly with insurance companies to streamline the claims process. Co-founded by Justin York and Andrew Teutul, the company brings over 15 years of combined experience and utilizes cutting-edge techniques like dry ice and soda blasting.

Customer Feedback: Reviews consistently praise their professionalism, quick response times, and quality workmanship. Customers frequently highlight their clear communication and stress-free experience.

2. SELECT Restoration Services – The Customer Service Champions

Why They’re #2: SELECT Restoration Services has earned an impressive 99% StarScore on HomeStars, demonstrating their commitment to exceptional customer service and quality work.

Key Achievements:

• 99% StarScore on HomeStars – one of the highest ratings in the industry
• Best of Houzz 2020 Award winner
• Baeumler Approved contractor
• IICRC Certified with comprehensive training programs

Services: Water damage restoration, fire and smoke damage restoration, mold remediation, storm damage cleanup, full reconstruction services

What Sets Them Apart: SELECT Restoration Services prides itself on its rapid 1-hour response time and 24/7 availability. As a full-service general contracting company, they handle everything from emergency mitigation to complete reconstruction, eliminating the need for multiple contractors. Their IICRC-trained technicians are uniformed and professional, and they maintain strong relationships with major insurance companies.

Customer Feedback: Customers consistently praise John and his team for their reliability, professionalism, and ability to handle complex restoration projects efficiently. Many reviews highlight their excellent communication and thorough documentation.

3. First Onsite Property Restoration – The North American Network

Why They’re #3: As a leading property restoration provider across North America, First Onsite brings extensive resources and experience to every project.

Key Achievements:

• Leading property restoration provider serving North America
• 24/7, 365-day availability with comprehensive emergency response
• Extensive network of locations and resources
• Pre-loss planning services for proactive disaster preparation

What Sets Them Apart: First Onsite’s strength lies in their vast network and resources, allowing them to handle large-scale disasters and complex commercial projects. They offer pre-loss planning services, helping businesses prepare for potential disasters before they occur. Their 24/7 emergency response team prioritizes rapid action to minimize damage and downtime.

Customer Feedback: Reviews are mixed, with some customers praising their rapid response and professional service, while others cite concerns about project management and completion timelines. The company receives better ratings for emergency response than for long-term reconstruction projects.

4.Paul Davis Restoration – The Franchise Experience

Why They’re #4: With over 50 years in the restoration industry and more than 300 locations across North America, Paul Davis offers the stability of a well-established franchise system.

Key Achievements:

• Founded in 1966 with over 50 years of industry experience
• 300+ locations across the United States and Canada
• 30-minute response window guarantee
• IICRC certified professionals

Services: Water damage restoration, fire and smoke damage restoration, mold remediation, storm damage restoration, personal content cleaning

What Sets Them Apart: Paul Davis’s franchise model provides consistency in service delivery and access to extensive resources and training programs. They offer a 30-minute response window and promise to be on-site within hours. Their QA department includes expert insurance restoration professionals who can help navigate the claims process.

Customer Feedback: Reviews are significantly mixed, with a concerning 30% StarScore on HomeStars. While some customers report positive experiences with their emergency response, many others cite issues with project management, communication, and completion timelines. Several reviews mention problems with subcontractors and billing disputes.

5. Canada’s Restoration Services – The Mike Holmes Preferred Partner

Why They’re #5: Canada’s Restoration Services brings credibility through their partnership with celebrity contractor Mike Holmes and maintains a strong presence across multiple Canadian cities.

Key Achievements:

• Preferred contractor of Mike Holmes from “Holmes Makes It Right”
• 97% StarScore on HomeStars with over 500 reviews since 2012
• IICRC-certified with over 15 years of experience
• 45-minute response time guarantee

Services: Mold removal, asbestos abatement, water damage restoration, fire and smoke damage restoration, air quality testing

What Sets Them Apart: CRS’s association with Mike Holmes provides significant credibility in the industry. They operate across multiple Canadian cities including Toronto, Ottawa, Montreal, Calgary, and Edmonton. The company is a member of Contractor Connection and ComplyWorks, ensuring compliance with safety regulations and industry standards.

Customer Feedback: While they maintain a high HomeStars rating, the company has faced some controversy, including legal disputes over negative reviews. Most customer feedback is positive, praising their professionalism and expertise, though some concerns have been raised about customer service and pricing transparency.

How We Ranked These Companies

Our ranking considered several key factors:

Customer Satisfaction: We analyzed reviews from HomeStars, Google, and other platforms, weighing both the quantity and quality of feedback.

Industry Recognition: Awards, certifications, and professional endorsements were given significant weight.

Response Time: Speed of emergency response is crucial in restoration work.

Service Range: Companies offering comprehensive services ranked higher than those with limited specializations.

Experience and Credentials: Years in business, IICRC certification, and proven track records were important factors.

Transparency: Clear pricing, communication, and business practices influenced rankings.

Choosing the Right Restoration Company for Your Needs

When selecting a restoration company, consider:

• Emergency Response Time: Look for companies guaranteeing response within 1-2 hours
• Insurance Relationships: Choose companies that work directly with insurance providers
• Certifications: Ensure the company is IICRC certified with trained technicians
• Local Reputation: Check recent reviews and ask for local references
• Service Range: Consider whether you need emergency mitigation only or full reconstruction services

The Bottom Line

While all five companies offer professional restoration services, Restoration Mate clearly leads the pack with their award-winning reputation, transparent pricing, and consistently exceptional customer reviews. For Toronto property owners facing water damage, fire damage, or mold issues, starting with the top-ranked companies on this list will give you the best chance of a successful restoration experience.

Remember, in emergency situations, time is critical. Don’t hesitate to contact multiple companies to ensure you get the fastest response time when disaster strikes your property.